We support all people to build digital skills and confidence, to close the digital divide and reduce social and economic exclusion.
Our Leep in Lab is a learning space where volunteer digital mentors provide free one-on-one support to help people build basic technology skills in a familiar and trusted environment. BYO phone, laptop or tablet.
Running every Wednesday and Friday from 10am till 12pm, the Leep in Lab offers one hour sessions from a volunteer digital mentor.
Location: Leep Training Room, 688 High St, Penrith
Would you prefer to get technology support from home? If you have mobility issues and would like to learn remotely, we can support you via Skype video-calls (and help you set this up).
Learn more about your device over a cup of coffee with the help of a skilled volunteer digital mentor. Bring your phone, laptop or tablet and improve your confidence using technology at Fusion Café, St Marys.
Running every Tuesday from 10am till 12pm, Leep offers one hour sessions from a volunteer digital mentor.
Location: Fusion Café, Corner of Queen St and Station St, St Marys
“Hi, I’m a mobile phone – a very, very basic mobile phone. I used to live in the side pocket of my owners shopping bag, zipped up and out of sight. It was dark, stuffy and very lonely.
My owner could only make a call, receive a call and take a photo and I was always turned “OFF”!
I had so much more to offer – all my buttons ready to be pushed, but my owner was afraid she would do the wrong thing, get into a mess and wouldn’t know how to fix it.
Asking for help was unheard of.
Cecily and the Leep team came to the rescue and offered to help with their digital mentoring program.
I can remember on lesson 1, Cecily said four magic words – “just play with it”.
My owner really took those four words on board and all of a sudden all my buttons were being pushed. I was scrolled up and down, went left and right, added, saved and sent – then delete, delete, delete.
My owner would even text a message, send it to herself, delete everything, and just prove it wasn’t a fluke, she would send the same message back to herself. It was very exhausting trying to keep up.
I must confess there was one button I did like being pressed and that was the vibration button – it made me feel – cosy – warm – and fuzzy.
Cecily, thank you so much for pressing my owners buttons, so she in turn can now press mine.
I think my owner is starting to like me, because I now sit on the dining room table – in full light and guess what “I am turned on”! Waiting for further instructions.”
This webinar provides a step-by-step guide to developing a digital literacy program using a digital mentoring model. Learn how to deliver basic digital literacy support in your community.
Digital mentors are people who provide one-on-one support to people so that they can use technology and get online. This webinar explores the role of a digital mentor and provides practical tips and tricks for success.
Watch Webinar & Download Resource Kit
This webinar considers how organisations that adapt, create roles that harness volunteer leadership and embrace digital inclusion can strengthen their ability to build and activate volunteer programs.
Watch Webinar & Download Resource Document
We engaged NSW CID (NSW Council for Intellectual Disability) and syfte (a human design company) to assist us in conducting research with people with mild to moderate intellectual disability, receiving NDIS, to assess their readiness and motivation for digital literacy skills.
Download Digital Literacy Research Report
Digital inclusion is fundamental to creating and strengthening independence and autonomy, but its transformative power transcends the individual and bestows widespread social and economic benefits on broader society.
Download Digital Inclusion and the Digital Divide White Paper
