Volunteer with Leep

We provide people with an opportunity to contribute and engage with local communities through volunteering with our Tech Mates program. We believe in the power of civic engagement and the commitment to delivering an inclusive and positive environment for our volunteer team.

We have face to face and online opportunities to provide digital mentoring to a range of people. 

We offer ongoing training opportunities, support and recognition for our volunteers.

Our volunteers are vital to the work we do in building digital literacy in disadvantaged communities. We believe we can improve access to online services and information through our scalable and sustainable model of mentoring. We value all feedback from our volunteers. You can view a current snapshot of Tech Mate feedback online now.


How to become a Tech Mate

Step 2

Join an information session online or in person and finish
your application

Step 3

Complete your
two-part training
online and with your area coordinator

Step 4

Get matched
to a learner and
start mentoring


Digital literacy isn’t just about technology- it’s a life skill that improves a person’s overall wellbeing. Supporting people to be online is an important task. As a Tech Mate you can make a difference in people’s lives by sharing your knowledge and offering social and digital support to those who would otherwise be isolated.

Leep receives government funding for our programs and Tech Mates is a free service for learners. Our learners can self-enrol, be referred from other organisations such as aged care, health or community services.

Our learners are from all over New South Wales including rural and remote areas. Common learning needs include navigating a device such as a mobile phone or tablet, learning to search for information online, using social media and apps or making video calls.


Become a Tech Mate

Give people the power to be online and use technology! A Tech Mate is a mentor who provides one-on-one support to help people learn about technology and use it confidently and safely. If you can send an email, surf the web or change a password on a device, you can join a community of volunteers who are helping people get online. You don’t need to be an IT expert. All you need is at least one hour per week, patience and the ability to teach someone the basics. We provide orientation, training and ongoing support. Day and time of mentoring is set between the learner and the Tech Mate and occurs weekly or fortnightly. We have the option of face to face in one of our learning hubs, in person (at an agreed location) and online. We are looking for a 3 month commitment but hope that you will continue with us for longer. You need to be over 16 for this role and be able to complete a national police check.


Become an Area Coordinator

We work closely with our volunteer Area Coordinators to deliver our digital mentoring program. Area Coordinators work closely with the Manager of Volunteering to provide onboarding support to new Tech Mates, match learners to Tech Mates using our Customer Relationship Management System, report on weekly mentoring session records and provide coaching to our Tech Mates. This role requires great communication skills, time management and the approximately 2 to 3 hours per week. This role requires a minimum 3 month commitment. You need to be over 18 for this role and be able to complete a national police check.

PLEASE CONTACT: [email protected]

Become a Youth Ambassador

Leep is launching a new volunteering initiative for people ages 16 – 25 who are passionate about digital inclusion and contributing to their community. We are looking for young people who are motivated to volunteer 1-2 hours per week to form or join a network in their local community to be leaders in engaging more young people to use their skills to help other people get online. If you are concerned about the millions of Australians unable to access online services, the increasing exclusion and growing digital divide we invite you to join us! We believe together we can change this but we need diverse and innovative ideas and action. If this sounds like you complete our EOI and tell us a bit more about your self.

PLEASE CONTACT: [email protected]
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